Key Responsibilities:

Leads, develops and motivates the Parts team

  • Leads the Parts team by personally demonstrating and encouraging team members to demonstrate the Customer First Behaviors in all interactions with customers and colleagues
  • Ensures the Parts team works closely with colleagues in Service, Sales and Administration to deliver outstanding customer service
  • Establishes and monitors the team’s training requirements to ensure the required level of skill and expertise is available
  • Implements performance management, coaches and develops the team to improve performance

Drives performance to achieve key targets and deliver continuous improvement

  • Manages the day-to-day operations of the Parts department to ensure the achievement of key targets
  • Maintains agreed profit margins and return on investment by selling the maximum amount of parts to trade and retail customers
  • Maintains an efficient parts service to other departments within the Dealership
  • Analyses sales data to place emphasis on selling the most profitable lines
  • Monitor’s customer activity and amends discounts where necessary
  • Monitor’s customer credit and ensures action is taken to recover due payments
  • Implements systems to monitor and record lost sales, reviews data and takes appropriate action
  • Maintains stock levels, purchasing within agreed budgets
  • Controls and meets budgetary spending targets, discussing significant variations with the relevant Managers/ASS Director

Develops the Parts business within the Dealership

  • Develops a successful trade parts operation as part of the Dealership strategy
  • Identifies and pursues new business opportunities
  • Initiates, plans and promotes parts sales events and contributes to the Dealerships annual marketing strategy
  • Maximizes customer satisfaction at all times and ensures absolute clarity in all customer transactions
  • Takes responsibility for the management of major accounts, identifying how customer service can be further improved


  • Bachelor or above degree related field.
  • Proven track record in successfully leading a multi brand spare part business for over 10 years.
  • Has proven to exceed consciously Part sales, parts GP, inventory turn targets
  • Strong people management/leadership skills (building a high performing and engaged team)
  • Ability to manage business partners (vendors) effectively by reducing lead times, getting better price support
  • Supply chain improvement ability (shorten lead times) set up alternative part supply sources
  • Able to build strong end customer relations (key customer or individuals) to establish long lasting business partnerships & continues parts business
  • Business development capabilities.
  • Mongolian/English oral & written on fluent level

Key Responsibilities:

  • Perform tests & repairs on diesel engines in order to eliminate quality and material defects
  • Performs routine repairs and maintenance on all types of engines and related equipment
  • Rebuild/overhaul diesel engines
  • Inspects and troubleshoots equipment
  • Provide professional technical support for workshop technical team
  • Completes necessary paperwork and documentation for service repairs
  • Be self motivated, work independently when required
  • Flexibility to move to various repair areas as needed
  • Identify process improvement opportunities
  • Train & advise other employees when required
  • Follow standard operating procedures and area specific work instructions for various product range
  • Perform all other duties as assigned by supervisor


  • 3 years experience repairing diesel engines or equivalent education
  • Experience with Standard Assembly tools and their applications
  • 3 years experience in performance testing and troubleshooting/diagnostics in high volume diesel engine manufacturing
  • Ability to prepare a warranty report
  • Readings Read the electrical & Hydro diagram
  • Intermediate level in English
  • Advantages of B-C and M-Driver's license

MSM Group LLC, Industrial division is running an operation for selling, renting and maintaining of a mining, a construction and an agricultural machinery and equipment.

You will join a proficient, hospitable and friendly team, where you can develop yourself in the industry.    

The company offers a competitive salary commensurate with relevant work experience, private health insurance package and a special discount on products for employees.    

Key Responsibilities:

  • The company’s repair shop shall inspect, diagnose, repair and maintain the clients’ vehicles at a high level.
  • Carry out inspection, diagnose, repair and maintain the vehicle at a high-quality level by visiting the customer's workplace in accordance with the customer's call and the contract with the customer
  • Obtain and follow workplace rules and work safely
  • Perform daily tasks as directed by the Workshop Manager and direct manager
  • Provide accurate and complete inspection and diagnosis to determine the cause of the malfunction and complete repair. Be sure to review the work you have done.
  • Record other (other than customer's) damage to the vehicle on the work card and notify the relevant authority.
  • Provide an accurate list of required parts and assist in ordering.
  • The special tools required to perform the work shall be ordered from the special tool storage and used properly and returned in a timely manner.
  • Use relevant software to perform the work and, if necessary, receive instructions from the supervisor.
  • Write a SERVICE REPORT on inspections, diagnostics, maintenance and other work performed and report to management.
  • Check the integrity of the tools and equipment in charge and use them for their intended purpose (lubrication, tightening).
  • Repair (lubrication, tightening) and maintenance of tools and equipment of the repair center according to the plan, timely report of damage and their proper use.


  • Bachelors’ degree in related fields
  • Experience of working at least for 5 years overseas from the home country
  • Over 10 years repair & diagnostic experience on Mercedes-Benz Actros, Arocs, Zetros trucks.
  • Certificates from Mercedes on repair (engine, 501, 926, transmission G240, axle HL7)
  • Have the aspiration to work sustainably and learn to develop themselves
  • Technical mindset, communication and teamwork skills, friendly with team members, good personal organization
  • Ability to handle workload, be able to work in rural areas, if necessary, be responsible, proactive, perform assigned tasks quickly, be organized, be punctual, be able to work independently

Key Responsibilities:

  • Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics and transportations partners and customer
  • Design and implement best practice logistics principles, policies and processes across the company to improve operational and financial performance
  • Monitor delivery times and transport costs by setting up tracking system in ERP
  • Solve logistics problems concerning transportation, logistics systems, imports or exports or customer and vendor issues on a timely manner whilst maintaining high level of quality and service within the given budget
  • Negotiate rates and contracts with logistics and transportation partners
  • Evaluate optimal transport modes and routes and select and recommend suitable partner to handle the shipment through competitive bidding process
  • Assess performance of logistics and transportation partners, negotiate rates and contracts to contribute to financial performance improvement 
  • Review impact of global and local logistics changes including regulatory updates including sanctions, routing, shipping modes, carriers and shipping modes
  • Initiate continuous improvements by identifying inefficiencies and suggest cost optimization opportunities
  • Investigate and interpret current and upcoming trends in logistics and provide timely updates to internal stakeholders to mitigate risks and devise proactive plans
  • Ensure processes compliance with company policies, procedures and ISO 9001 standards
  • Manage, coach and develop a high performing team that meets set objectives and targets, delivers quality services and support to business units


  • At least 5 years of experience in freight forwarding
  • to works in the logistics department of the trading companies
  • The logistics lead will drive the current logistics team to achieve the set objectives and goals
  • Highly organized and detail-oriented,
  • Logistics team leader provide excellent direction and oversight for logistics personnel.

Leadership Team

  • Provide support and advice to Company Leadership Team on HR issues;
  • Ability to interpret relevant employment legislation;
  • Attend and participate in weekly leadership team meetings;
  • Develop appropriate strategies to ensure recruitment of the fit for role personnel within a commercial structure;
  • Manage (or oversee) the staff retention programs and initiatives and monitor effectiveness;
  • Assist the Managers with succession planning.
  • Ensure compliance with quality standards in all tasks
  • Authorize information gathering for Quality and other Audits
  • Oversee the training program ensuring training is carried out in accordance with the budget and monitoring its effectiveness;
  • Company reporting requirements


  • Lead, support and set HR deliverables for the Human Resources team, ensuring that company requirements & standards are adequately met;
  • Ability to impart ER skills in the training and support of subordinate personnel
  • Ability to formulate and interpret ER policies and procedures
  • Provide sound ER advice to the management on a day-today basis;
  • Monitor, maintain & update HR systems database, procedures, practices and processes;
  • Provide support, training & guidance to Human Resources staff
  • Approve the recruitment of Human Resources personnel
  • Coordinate tasks and allocate resources
  • Participate in decision-making on annual remuneration reviews of Human Resources personnel
Key Responsibilities:
  • Key account management for Oyu Tolgoi and government organizations;
  • Support the delivery of the budget for new growth and diversification;
  • Provide guidance and support to Industrial division’s Senior Managers and coordinate across together as required, to pursue opportunities that may lead to expansion and new business;
  • Coordinate, advise, lead, submit and follow-up tender process with all MSM departments
  • Contribute to processes for continuous improvement in tendering and development practice, including feedback from tenders and learning from colleagues
  • Identify and develop relationship with new potential customers;
  • Ad hoc duties as assigned by VP Industrial;


  • Bachelor in finance, business administration or related field
  • Experience in foreign trade company
  • Minimum 3 years of experience in business development, sales and/or project management
  • leadership, organizational skills, sales and pitching skills, sales planning skills, closing skills, prospecting skills, presentation skills, and professionalism
  • Proficiency in MS Office programs
  • Business level proficiency in both Mongolian and English

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