About us

Since its establishment in 1998, MSM Group has been operating in three main business areas, including Automotive, Industrial and Beverage, with a team of over 500 highly professional Mongolian and foreign employees.

Today, MSM Group delivers premium quality consumer and industrial products and services to our wide network of customers and partners.

In addition to our business activities, MSM Group supports social projects and programs in many areas such as health, environment, sustainability, arts and children’s education as part of the company’s corporate social responsibility.

Shareholders

LAURENZ MELCHERS

Founding member of MSM Group LLC
Chairman of the Board of Directors of MSM Group LLC
BSc, University of Massachusetts
Board member of Business Council of Mongolia (acted as a Chairman 2009–2012)
Mongolia Country Representative of OAV Hamburg

DAVID REINER

Founding member of MSM Group LLC
Member of the Board of Directors of MSM Group LLC
Degree in Economics/Politics Science BS, Juris Doctorate USC
1994–1998 Corporate Attorney
Board member of AmCham in Ulaanbaatar
Board member of International School of Ulaanbaatar

MES Ptd Ltd

Mongolia Opportunities Fund is a Shareholder of MSM Group LLC through the Fund’s SPV company, Mongolia Equipment Services Pte Ltd (MES)
MES holds a seat on the Board of Directors of MSM Group LLC

Management Team

Vision

MSM Group strives to be a trusted socially responsible market leader that delivers quality products & services, enhancing the lifestyle of our team and those around us. This will be achieved through the application of a sustainable and successful business model delivered by a collaborative, self -managed and engaged workforce.

Mission

MSM Group delivers premium quality consumer and industrial products and services. We are dedicated to building long-term relationships with customers and partners through conducting socially responsible business activities, exercising high levels of integrity, promoting excellence and developing a safe working place for everyone.

Values

4 Cs of ONE MSM Value

C – Customer focus

Creating exceptional experiences for customers through customer-centric approaches

C – Commitment to excellence

Consistently striving to attain the highest standards of quality and performance

C – Collaboration

Collaborating as one team towards a common goal

C – Conducting business with ethics

Conducting a business in a socially, morally, and legally responsible manner by upholding ethical values and principles

Timeline

Policies

QUALITY POLICY

Meet, and where possible, exceed customer requirements by focusing on continual improvement of business processes and quality of products & services;

Successfully implement all applicable requirements and certification of ISO 9001:2015 Quality Management System, and comply with all Mongolian laws;

Maintain communication and understanding of the Quality Policy as the framework for developing employees’ competence to achieve the quality objectives.

HEALTH AND SAFETY POLICY

At MSM Group LLC, we are committed to providing a safe and healthy working environment for all our employees and those under our care. We aim to be the industry leader in Asia, to operate in accordance with our values, meet our duty of care to our employees fulfills our legislative and other obligation.

ENVIRONMENTAL POLICY

MSM Group LLC is aware of the impact of our business operations with the environment. We support the principle of sustainable development and are committed to taking environmental responsibilities for all our business activities.

PRIVACY POLICY

This Privacy Policy shall be applicable to all online platforms (such as website, email, mobile and or web-based applications etc…) which provided by the “MSM Group” LLC and its subsidiaries (“Betastar” LLC and “SGT” LLC), (hereinafter referred to as “MSM Group”).
In this Privacy Policy, MSM Group is to protect the inviolability of your personal data and as well as to explain how we collect and use your personal data.